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Available widths, lengths and heights vary by product range. Review the individual product page for the listed dimensions or contact our team with the vehicle, equipment or area you need to cover.

Each kit generally includes the structural frame components, roofing sheets, supplied hardware and assembly documentation. Exact kit contents depend on the selected model and configuration.

Product dimensions are stated on each product page. Allow for roof overhangs, installation tolerances and site-specific clearances when planning your location.

Height-extension options may be available for selected models. Contact our team before ordering so we can confirm compatibility and the resulting dimensions.

Additional sheeting and side-wall options may be available for selected products. Availability and quantities depend on the carport model and intended configuration.

Every property and project may require a different foundation, anchoring and erection approach. We supply the prefabricated carport kit, product documentation and Dyna bolts. Site-specific decisions should be confirmed by the customer's installer, engineer or local authority.

Yes. Replacement components can be purchased for most models, subject to availability. Provide your order details, model and photographs where possible so we can help identify the correct part.

Yes. Prices displayed on the Canadian website are shown in Canadian dollars unless otherwise stated.

The listed product price covers the selected carport kit and the components described on the product page. Delivery, installation, permits, foundations, engineering and optional accessories are separate unless specifically included.

Yes. Send us the preferred carport model, size, delivery postal code and whether the address is residential or commercial.

Payment requirements are confirmed during checkout or on the quotation and invoice provided for your order.

Contact our team as soon as possible. Changes may be possible before processing or dispatch, but availability, price differences and additional charges may apply.

Delivery is available to many metropolitan, regional and rural locations. The available freight arrangement depends on the destination, site access and selected carport.

Residential deliveries use a tailgate truck with forklift unloading. The property must have suitable truck access and a safe, clear unloading area.

Yes. A suitable forklift must be available at the commercial delivery address. If no forklift is available, additional tailgate, forklift or special-handling charges may apply.

Freight-depot collection may be available in selected locations. Our team can confirm whether this option is available for your order.

The number of cartons, packages and bundled components varies according to the selected width, length and model. Package dimensions and total shipment weight also vary.

Photograph the visible damage, note it with the freight carrier where possible and contact our team promptly. Damaged parts will be fully replaced where appropriate, or we will work with you toward a mutually agreed solution.

Yes. Freight costs depend on the destination, address type, shipment size, unloading arrangement and available carrier service.

Every eligible Carports Factory Outlet Canada steel carport is backed by a 10-Year Limited Warranty, effective from the original date of purchase.

Yes. Manufacturing-related surface corrosion or rust is covered for 10 years, subject to the warranty terms, installation conditions, maintenance requirements and applicable exclusions.

No. The warranty applies only to the original purchaser and is not transferable.

Examples include incorrect installation, unsuitable foundations, modifications, installation damage, misuse, lack of maintenance and weather events beyond the product's applicable design specifications.

Provide the order number, purchase date, installed photographs, close-up photographs of the issue, a clear description and any additional information requested by our team.

Where appropriate, replacement components will be supplied or another mutually agreed resolution will be arranged.

Permit requirements vary by province, municipality, property and proposed use. The customer is responsible for confirming all local requirements before purchasing or erecting the carport.

The customer is responsible for confirming permits, setbacks, foundations, anchoring, engineering and other site-specific requirements with the relevant local authority or qualified professional.

Project-specific engineering calculations, stamped drawings or permit documentation are not included unless expressly stated. A local engineer or building professional may be required to review the product for your site.

Yes. Dyna bolts are supplied in the kit. They are intended for anchoring to suitable concrete. The customer, installer or engineer must confirm that the foundation and anchoring method are appropriate for the site and local requirements.

Foundation requirements vary according to the carport model, soil conditions, site exposure and local regulations. Carports Factory Outlet Canada does not prescribe one foundation solution for every project. Confirm the appropriate foundation with your installer, engineer or local authority.

Yes. Customers may engage their own experienced installer, builder or appropriately qualified contractor. The customer and installer remain responsible for confirming the suitability of the site, foundations, anchoring and local compliance.

Allow suitable access for freight delivery, unloading, component storage and any equipment arranged by the customer or installer. Advise our team of narrow roads, steep driveways, overhead obstructions or other delivery restrictions before dispatch.