Reliable Delivery. Clear Support at Every Step.
From order confirmation through to arrival, our team helps you understand the available freight options and prepare for a smooth delivery experience.
A Clear Four-Step Delivery Process
We keep the process practical and transparent from product selection through to freight dispatch and delivery.
Place Your Order
Choose your preferred carport model and complete your purchase online or with support from our team.
Delivery Planning
We confirm your location, freight arrangement and any important site access considerations before dispatch.
Freight Dispatch
Your order is prepared and dispatched through an available freight partner for your location.
Delivery & Inspection
Inspect the shipment on arrival, confirm the delivered packages and contact our team if assistance is required.
Choose the Option That Works Best for You
Collect free from our Alberta warehouse, choose economical freight-depot collection, or arrange delivery to a suitable residential or commercial address.
Free Warehouse Pickup →
Collect your order directly from our Rocky View County warehouse with no pickup or delivery charge. We will notify you when your order is ready for collection.
Freight Depot Collection →
Our most economical freight option. Your order is delivered to an available nearby freight depot, helping reduce costs compared with direct home delivery.
Residential Delivery →
Residential delivery is completed using a tailgate truck with forklift unloading. Suitable truck access and a safe, clear unloading area are required.
Commercial Delivery →
Commercial delivery requires a suitable forklift to be available at the delivery address for unloading when the freight vehicle arrives.
Prepare for a Smooth Arrival
Check Your Shipment Carefully
Prepare the Right Unloading Arrangement
Steel carport kits are heavy freight items and require forklift unloading. The unloading arrangement depends on whether you select a residential or commercial address.
Tailgate Truck with Forklift
Residential delivery is arranged using a tailgate truck with forklift unloading. The property must have suitable truck access and a safe, clear area where the shipment can be unloaded.
Forklift Required On Site
A suitable forklift must be available at the commercial delivery address. If no forklift is available, additional charges for tailgate, forklift or special handling may be added before delivery.
Every Carport Is Supplied as a Complete Steel Kit
Each order may include packaged structural components, bundled steel members, roofing sheets, hardware and assembly documentation.
The number of packages, carton dimensions, bundled components and total shipment weight vary according to the selected carport model and size.
The relevant delivery and unloading information for your order will be confirmed before dispatch.
Safe and Suitable Freight Access
Freight vehicles require appropriate access and a safe unloading point. Narrow roads, steep driveways, low overhead obstructions or restricted access may require an alternative arrangement. Please tell our team about any access limitations before dispatch.
Support Before and After Dispatch
Our team will help identify the most suitable available collection or delivery arrangement for your location and answer your questions before the order is dispatched.
Common Delivery Questions
Do you deliver across Canada? +
Delivery is available to many locations across Canada. The available freight arrangement depends on your destination, address type, site access and selected product.
Can I collect my order from your warehouse? +
Yes. Warehouse pickup is available free of charge. Our team will notify you when the order is ready so collection can be arranged during the available pickup hours.
Can I collect from a freight depot? +
Freight depot collection is generally our most economical freight option. It can reduce delivery costs by sending the order to a nearby depot for collection. Our team can confirm depot availability for your location.
How is my carport packaged? +
Your carport may include cartons, bundled structural components, roofing sheets, hardware and assembly documentation. Packaging varies according to the model and size.
Do package quantities vary? +
Yes. Package quantities, dimensions and total shipment weight vary according to the width, length and configuration of the selected carport.
What should I do if freight damage is visible? +
Photograph the visible damage, record it with the carrier where possible and contact our team promptly with the relevant details.
Will I need unloading assistance or equipment? +
Yes. Residential deliveries use a tailgate truck with forklift unloading. Commercial deliveries require a suitable forklift at the delivery address. If a forklift is not available at a commercial address, additional tailgate, forklift or special-handling charges may apply.
Tell Us Your Carport Model and Postal Code
Our team will help you compare free warehouse pickup, freight-depot collection and delivery options for your location.